DIgby-on-Demand: Quick short-term help from Telecommunications Professionals
You may be in need of a quick second opinion or support with solving an immediate problem related to telecommunications technology, purchasing or billing. You can call use for the level of help you need at the moment you need it.Whatever your need, with DIgby-on-Demand, you can call us and use our services on an hourly basis. This may include...
- Problem resolution for monthly telecommunications bill errors
- Coordination to resolve telecommunications repair problems
- Liaison with telecommunications equipment and service providers
- "Sanity checks" on telecommunications decisions being made in-house
- Quick research on feasibility or budgetary issues related to telecommunications systems and services
- Ordering telecommunications network services (outside lines) and follow up through installation
Basic Telecommunications Training for Your Staff
The knowledge and experience needed to effectively manage telecommunications technology is in short supply. We are happy to support the development of this expertise for your in-house staff through our telecommunications training.DIgby 4's courses include...
- Understanding the Telecommunications Industry: Who to Call for What
- Telecom 101: The Basics of Telecommunications Equipment and Services
- Understanding Your Telecommunications Bills
- Purchasing Telecommunications Services
Copies of DIgby 4's President, Jane Laino, books The Telecom Handbook and The Telecom Tutorials can be provided to each participant.
Project Management
DIgby 4's Implementation Services:
We are regularly called upon to implement the recommendations we make and are happy to do so. Implementation services may be provided on an hourly basis or on a project fee basis when the scope of the work can be defined.
DIgby 4's Custom Projects:
Within our areas of expertise and experience, we will develop customized projects to accommodate your telecommunications objectives that may not be directly addressed by any of our services described on this website.

